This Privacy Policy was last updated on November 18, 2025.

1. What Data We Get

At Octos Beam Bank, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. We collect only the data necessary to provide you with exceptional banking services, ensure account security, and comply with legal obligations. This includes information you provide directly, data generated through your use of our services, and information from third-party sources for verification purposes.

2. Data You Provide to Us

When you open an account or use our services, we collect personal identification information (name, date of birth, address, nationality), contact details (email, phone number), financial information (income, employment, source of funds), government-issued identification documents, and biometric data (for security purposes). During transactions, we collect payment details, beneficiary information, and purpose of transfer. We also collect information you provide through customer support interactions and feedback.

3. How We Get Data About You

We gather data through multiple secure channels: directly from you during account registration and service use, from identity verification services that confirm your identity, from credit reference agencies for creditworthiness assessment, from fraud prevention databases to protect against financial crime, from your device and browser through cookies and similar technologies, and from publicly available sources when necessary for compliance. All data collection methods comply with applicable data protection laws.

4. What We Use Your Data For

1. Providing and maintaining your banking services, including processing transactions, managing your account, and delivering requested features
2. Verifying your identity and conducting required due diligence checks to prevent fraud, money laundering, and terrorist financing
3. Communicating with you about your account, including transaction confirmations, security alerts, regulatory notices, and customer support responses
4. Complying with legal obligations, including reporting requirements to financial regulators and tax authorities
5. Analyzing service usage to improve our platform, develop new features, and enhance user experience
6. Protecting against security threats, unauthorized access, and fraudulent activities through continuous monitoring
7. Conducting marketing activities (with your consent) to inform you about new products and services that may benefit you

5. Your Choices About the Use of Your Data

You maintain control over your personal information. You can access and review your data through your online banking dashboard at any time. You have the right to request correction of inaccurate information, restrict certain types of processing, object to marketing communications, request data portability, and under certain circumstances, request deletion of your data.

• Opt out of marketing communications by clicking unsubscribe in any promotional email or adjusting preferences in your account settings. You will continue to receive essential service-related communications.
• Manage cookie preferences through your browser settings, though disabling certain cookies may limit functionality of our services
• Control how we use your data for analytics by contacting our privacy team at privacy@octosbeam.com
• Request a copy of your personal data in machine-readable format for transfer to another service provider
• Note that we must retain certain data to comply with legal obligations, even if you request deletion

6. Our Policy Concerning Children

Octos Beam Bank services are designed for adults. You must be at least 18 years old (or the age of majority in your country) to open an account or use our services. We do not knowingly collect, maintain, or process personal information from individuals under this age. If we discover that we have inadvertently collected data from a minor, we will take immediate steps to delete such information from our systems. Parents or guardians who believe a minor has provided us with personal information should contact us at support@octosbeam.com.